Overview

PulseCX is a healthcare marketing agency that specializes in optimizing the customer experience (CX) for pharmaceutical brands, medical devices, and OTC products. No matter where a brand is in its lifecycle, PulseCX helps connect the key stakeholders and develop a customer experience (CX) that influences the attitudes and behaviors behind the decision-making process that drives brand usage. Through an understanding of the customer journey, and identifying the ‘key moments of impact’ when customers are most receptive to specific communications, PulseCX is able to fully engage the target audience and measurably increase the impact of brand messaging.