Overview

You need to connect with customers on the mobile channel. With SMS and MMS tools, there is no better way to advertise today. We have brought big business marketing tools and scaled them to work for independent business owners. We build a customer database for you so you can reach out periodically using text alerts and special offers. One of our differentiators is our full-service approach: you simply encourage customers to sign up for your text-based loyalty program and we handle all the rest, including sending out your text offers and broadcasts. We automate your marketing through a variety of tools and solutions. Answer IT is our Automated Phone Manager to build a customer database to capture caller data and invite customers to your text club. The system will handle 40% to 80% of your calls and direct customer automatically to self-service for appointments, reservations, online orders, new customer inquiries and more, through text communications. This allows staff time for higher priority tasks. We provide text integration services to capture customer information through APIs with your POS system. This process will serve as a checkin for each purchase and we can capture the purchase amount for a customized spend-based loyalty program or a visit-based loyalty system. We also provide digital kiosk services to make customer interactions quick and easy. A customer facing kiosk informs customers of your program and customers check in with each visit. We also have associate facing software kiosk that allows staff to check in customers, add brands and preferences. Contact us for a brief demo at [email protected]