Overview

If you work with a SaaS product, tell me if these problems sound familiar:

❌You’re wasting time manually training new users
❌The users you worked so hard to acquire are churning
❌People are getting stuck using your product, or just don’t understand it
❌The features you’re stoked about only seem to confuse your customers
❌You’re getting free trials, but don’t know if your free-to-paid conversion rate is normal or terrible

After the YEARS of time, you’ve poured into building your product…

All the meetings, planning, interviewing, agonizing…

Your users can’t connect the dots.

Simply put, they just don’t “get it”.

But here’s where most people make the fatal mistake:

They pour more water into the leaky bucket. They build more features. They write more blog posts. They work longer hours. They launch more Facebook ads.

But what’s the one obvious thing they’re totally overlooking?

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? Design.

More specifically, conversion-focused design.

The conversion-focused design balances UX with UI to create a holistic product experience, turning your churned users into sticky customers you can retain. SaaS product owners often make the mistake of focusing exclusively on the look and feel instead of placing equal emphasis on usability and aesthetics.

And that’s where I can help you.

Over the last 12 years, I’ve helped businesses like Microsoft, Spotify, and Netflix (130 million users total) build a better design experience into their product.

Design that…

✅Stops building the wrong features
✅Takes advantage of hidden growth opportunities
✅Understands customers, their pain points, and their unmet needs
✅Creates products that users ‘get’ and keep coming back for

So if you’re working on a SaaS product and are serious about driving better user adoption and onboarding through conversion-focused design, shoot me a message on here or to [email protected]

I’ll respond in one business day.