Overview

TUI guarantees seamless management of Tui cancelled flights by informing customers as soon as possible via phone or email. Refunds and other options for rebooking are offered and visitors can get help from a specialized customer care representative to navigate the process. As a courtesy in the event of a cancellation TUI might provide cash or gift cards. TUI endeavours to mitigate any disturbance to scheduled travel arrangements and guarantee a smooth experience for all travelers impacted by flight cancellations all while prioritising passenger pleasure.