Overview

In business since 2007, Grupo Noa International is a global virtual call center providing high reliability, low cost international direct response service. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client’s costs and be productive as soon as we are engaged. Professionally trained agents from over 29 countries are part of the Grupo Noa International team which enables our clients to establish a truly global footprint. Our team includes (but is not limited to) native speakers of: English, Spanish, French, Portuguese, German, Mandarin, Dutch, Danish, Swedish, Finnish, Italian, Japanese, Greek, Arabic Norwegian and many other languages. Proven Delivery Model Dedicated experience of over nine years in the direct response industry has helped us to develop a value added call center outsourcing model that is proven to deliver higher productivity, accountability and cost savings right from the first month of us coming on board. Whether you are new to outsourcing or a seasoned outsourcer, you will see positive ROI in working with us, thanks to our proven delivery models seamlessly incorporating: Inbound Calls, Web Chat and eMail based Customer Service for: Direct Response Industry Customer Retention Cross Selling (on inbound customer service calls) Call Center Outsourcing Multilingual International Call Center