Overall Feedback:
Commerce Pundit had to design the theme PORTO in accordance with the authorised scope of requirements and to transfer our database from our current website on Magento 1 to our Magento 2 project platform. They had to develop new filters and functionalities. The project had 4 stages. While we were expected to pay each installment on time, deadlines were not adhered to. There were periods of time (sometimes weeks) without any information on the project\'s progress. This issue continued all for 10 Months and as a result the project was not completed on time. Until now, the project still hasn’t been finished, the requested filters and functionalities have not been implemented and yet the project has been fully paid. The final installment was paid in November. During the process we communicated with the project manager Bhavin Patel and the developer Smith Shah. We didn\'t receive any working tools. We lost money and the project delay resulted in additional costs for us. We bought a very expensive extension which is now listed at half price. The project has still not been delivered and our Magento 1 website has lost its position as well as customers because it is out of date. All the time we have received empty promises such as: “Delivering your project is very important for us\". We would like to prevent other companies from having to go through this nightmare and warn them of our bad experience with this Indian company.