We are a cloud-based multilingual contact center and BPO provider headquartered in Sofia, Bulgaria. We support customers through social media, live chat, e-mail and phone in more than 16 languages spoken across the EMEA markets and the Americas.
Call and contact centres come in many forms. The fact that it is often difficult to find and keep motivated and skilled call centre staff in Western Europe has resulted in global offshore outsourcing of administrative and telephony inbound and ou
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