Overall Feedback:
HellMedia was hired for an event service company\'s rebrand. They created a logo, developed a site with specialized landing pages, and helped with SEO and Google Ads. The team also set up social media. That trust is why we continue working with them. Their expertise led to different event pages ranking higher on Google. All of the feedback regarding the rebrand has been positive. They\'re honest, transparent, and hardworking. Expect an excellent customer experience when working with HellMedia. The growth is phenomenal. Their SEO work has caused a few of our event pages to rank. Even through COVID-19, our nonprofit landing page jumped. I’m ecstatic about the new brand and look. We get a lot of comments about Pink Media, and people are starting to recognize it. It makes us a lot bigger than we were. We’re starting to see leads on social as well. Their customer service is top-notch. Any question I have, HellMedia has an answer. Whether it’s related to what they’re doing or guidance on what we need to do, they have an answer. I love the fact that they tell the truth. In the beginning, I had a vision in mind. In the first couple of meetings, they were upfront about keeping it real. We had no SEO in place, and they let us know what we were actually capable of. I appreciated that. That trust is why we continue working with them. Now, we’re referring them to our own clients. Like for instance, with COVID-19, we can’t have events. They’ve become a consultant, giving us ideas about what we can do and helping us along the way. We receive weekly reports. If we’re working on something new, we hear something daily. The workflow is very clear. I always know who’s taking care of what, and I have a contact person for every part of the journey. I also like the feedback we get as everything unfolds. I feel like they’re watching our results constantly. They always let us know if they’re seeing a dip or rise, bringing forth opportunities for us to grow. The process feels flawless to me. Sometimes there’s a slight language barrier because some of their team is French, but it does help out when we have to create bilingual work. They’re fast and honest. They’ll tell the truth, even if it’s something that clients don’t want to hear. When I recommend HellMedia, that’s what I say to their potential clients.