Overall Feedback:

We were extremely satisfied with MultiVision and our first project as a whole. The content received positive feedback and increased traffic. They were responsive and made timely deliveries. The final cuts reflected their adept editing skills and industry expertise. Costs were affordable. They made helpful suggestions during post-production that eliminated unnecessary content. Internal stakeholders responded positively. Traffic and client interactions increased after we posted the videos. Although we don’t have statistics this early, we’re optimistic about future results. They were always responsive. The team returned items to us in a timely fashion. Their experience with the accounting firms helped optimize the final product.

Overall Feedback:

They were great to work with because they understood the challenges of a startup company. Every video accurately and creatively portrayed the company\'s vision. MultiVision incorporated multiple perspectives and kept the project on schedule. The agency\'s transparent communication and collaborative, client-focused approach made them a trusted partner. MultiVision has helped us produce marketing assets. Our product isn’t set to launch until June 2018. I would use MultiVision again; I have them lined up for other projects. They were great to work with because they understood the challenges of a startup company. Robert (Vice President of Sales and Marketing, MultiVision) understood the people he was working with and made the work easy. Creative people can become standoffish at times, but he made it clear that it was our business and that he was there to serve us. Working with him and following his explanations was easy. He did a stellar job of assembling the project. Everything moved forward in a timely fashion, without any missed elements. One challenge in dealing with creative people is getting them to see the vision and ethics of a business. They see certain things differently than a CTO does, but it’s important to stress doing things in a specific way. Robert showed us alternatives to our approach. He came to certain conclusions, based on relative connections to our product, that showed us the best way to sell it. He responds to egos in a way that works for everyone. That’s a unique asset for MultiVision, outside of their stellar video production.

Overall Feedback:

They are a smart team. They apply their knowledge of how video works best to bring about the end product that you want. MultiVision Digital Productions delivered the most viewed video for the banking organization; they reinvigorated the banking organization\'s corporate culture. The global bank appreciated their professionalism and open approach; they were privy to the needs of the client and their target audience. We’re a global organization with 150,000 employees in 66 different countries. We have offices and communications teams around the world. One of the videos that we did in the US was more viewed than any other video in the world. Our CEO knows Rob and his team, and he’s very comfortable when he sees them in the room. When we discuss new videos, he wants to make sure we use the same team. He doesn’t like being in front of the camera, but he’s more comfortable when he knows MultiVision will be there. When we have a town hall, it’s expected that we’ll have a great video to show that’s entertaining and energetic. MultiVision has done a good job of capturing voices and faces and adding life to it. They’ve broken out of the standard corporate video mode to make them more interesting. Some of that is how a video is shot, the approach on it, or the editing. Rob has a great way of understanding what people want to say and helping them make a point more succinctly. That is a huge benefit because he’s bringing added value on a high level, helping create messages that resonate with the viewer. They are a smart team. They apply their knowledge of how video works best to bring about the end product that you want. We might try to explain things too technically, but MultiVision has a good way of understanding how to hold people’s attention. They’ve done a very good job of understanding our business and the type of project we want. If we have a group that doesn’t have a budget for the work and they want to do something that looks cool for an internal meeting, Rob is always willing to work with us. He’s done some video editing for a film that was shot at a charity event on an iPhone. He can make something look much better than we can. When we get the first cut, it’s very close to where we want the final product to be. They’ve been on time and within budget. Any delays have been because of us. They are very open in communication and giving us feedback. They do great work while having a very professional yet open approach to things. Rob is constantly giving me ideas and it’s not even about selling his business—now that he knows our organization better, he’s seeing opportunities of things we can be doing more. He has a lot of experience with working externally with B2B companies and can bring ideas to us. That’s the partnership approach instead of a vendor approach.

Overall Feedback:

The whole team has a unique understanding of our very specific industry. The team has a unique understanding of a very specific industry, resulting in high audience engagement. MultiVision’s involvement means a more streamlined process as well, and they easily adapt to sudden schedule changes. Their communication is wonderful. We haven’t yet missed a deadline. They’re very good about checking with me and figuring out exactly what I need. If there’s a rush for some reason, they’re very good about that. They’re also very flexible with last-minute changes to schedules. We work with pretty important people that may cancel last-minute or have an unexpected opening in their schedule. Robert is very good about accommodating for that as well. I mentioned that, at the end of last year, we had a very formal conversation about whether we’re pleased with the work. Any criticisms I might have had, he definitely listened and they’ve improved since. They were all very minor. We communicate over email. It’s very informal and very shorthand, which is something I kind of need. It helps expedite the process for us. A unique aspect is that Robert understands the business implications of the work he’s providing us. He is able to be a source of expertise on the set for our clients, to let them know how to look and speak best on video. His editing team is pretty creative about cutting and pasting different segments to make it flow. The whole team has a unique understanding of our very specific industry, which I’ve found is lacking in a lot of the videographers we’ve worked with in the past. They’re very professional and reliable.

Overall Feedback:

They are easy people to talk to who listen and respond. They have a lot of technical expertise The client has received a lot of good feedback and with that feedback, new business because of the videos. They were very willing to make changes where needed and the relationship formed was one of mutual understanding. That along with their high level of technical expertise, delivered a quality relationship between the two teams. Many of our partners have received good feedback and new business as a result of the videos. The videos highlight issues that are specific to an industry that sometimes people aren’t aware of. Our main goal in the videos was to get the face of our professionals out there. They’re much like a CNN interview. It’s done very professionally, which has improved over the years. They show up on time and deliver when we need it. If something needs to be tweaked, they take care of that. They understand our business and we understand them. They are easy people to talk to who listen and respond. They have a lot of technical expertise.