Overall Feedback:

They have been a valuable asset in the launch of our new site. With Volume Nine, web traffic has steadily increased, and the company\'s overall presence has become much stronger. The team conducts concise meetings and provides thorough reports. The partnership has formed a guiding force that has significantly helped clients with their SEO strategies. Our traffic has steadily increased, as has our lead flow from Organic, and overall our presence in our competitive space is much stronger. Every meeting is focused, concise, reports are thorough, and every recommendation has our best interests at heart. If something we suggest is a bad idea for our SEO authority they are honest with us about implications from it if we proceed. They are true thought leaders in the SEO space and I would put their level of knowledge up against anyone I have worked with in this arena.

Overall Feedback:

I can’t say enough positive things about Martin; he’s one of the best in the industry. Volume Nine’s digital marketing efforts have increased the client’s sales volume by almost 6x. They’ve boosted the client’s ROAS from 250% to 500%. The team is knowledgeable, technically-skilled and delivers timely results that fit the client’s budget. They’re also responsive via phone and email. I attribute much of our success to Volume Nine’s web and advertising efforts. When we handed over our ads management, we had a 250% return on ad spend (ROAS), and they’ve since delivered a 500% ROAS. Since partnering with Volume Nine, we’ve been named one of the fastest-growing startups in Asheville for two years in a row. They’ve been responsible for a huge increase in our sales volume by almost 6x. At the climbing gym, we’ve seen a 50% increase in sales in just six months. Volume Nine has been an outstanding partner with regard to project management. I can’t say enough positive things about Martin; he’s one of the best in the industry. Martin has excelled when it comes to account management, timeliness, and delivering results within our budget. The team is also responsive and available at all times via phone and email. Volume Nine’s biggest strength is their knowledgeable, technically-skilled team. Martin stays ahead of the curve in digital marketing trends and makes tremendously innovative recommendations. I know I can rely on his knowledge base when I need a rock-solid opinion of where the industry is headed. Their SEO knowledge is also outstanding.

Overall Feedback:

They really care about the project. If things are not right, they move quickly to fix them. Volume Nine\'s digital marketing efforts have helped the client see a significant increase in web traffic and sign deals with a few more prominent clients. Moreover, the vendor impresses the client with their work quality and genuine care for the project. They also provide effective communication. We saw a noticeable increase in web traffic as they got SEO going. We also signed up a few larger clients which I attribute to their efforts. Hands on. They meet with us once a month and we can always get a hold of someone. Their level of service. They really care about the project. If things are not right, they move quickly to fix them. We have seen that service is not something all marketing companies offer at this level so we are very happy. They have been great and if something isn\'t work we feel like they do a great job to fix it.

Overall Feedback:

Since partnering with Volume Nine, the company has improved their online engagement and followers, and significantly elevated their search visibility. The team is highly proactive in delivering their requirements, and internal stakeholders are particularly impressed with their expertise. Our engagement is now tops. We have more engagement per total number of followers on our facebook page than many of our competitors. They have shoved negative reviews down onto page 3 and below and elevated searches that we never knew were relevent. Everything we ask, they consistently deliver. Truth be told, if I were more succinct in asking for what I wanted, I would probably have it even faster. The personal nature combined with expertise. This is not an easy business, despite appearances. And to make the numbers sound like they have a human component.

Overall Feedback:

Since applying their services online, traffic, engagement, and interactions across all platforms have consistently increased month-over-month. Targeted SEO keywords are also ranking higher as the partnership moves forward. The team achieves this by diligently customizing their content to the task. Since engaging with them, our blog views and interactions have increased every month. Same goes for social media engagement. In fact, they helped the blog become the major driving force of our website. We’re always satisfied with their content—it’s very unique to us. Additionally, we are now listed on the first page of Google results for some of our designated SEO key phrases. Our standing there improves as we continue to work with them.

Overall Feedback:

The collaboration resulted in a smooth site launch, an extensively researched content strategy produced on time and executed effectively to increase organic traffic and sales. Volume Nine provided valuable experience and up-to-date industry knowledge, which ensured a successful engagement. Volume Nine definitely has their finger on the pulse of digital marketing across the board. Their leadership has a big-picture understanding of what it takes to drive the success of a website and an e-commerce business. They\'re high-quality professionals that have the experience needed to be successful. For the size of the budget, their team delivered good value.

Overall Feedback:

The new website ranks higher in search results and is more easily found by customers, meeting the goals of the internal team. Volume Nine establishes regular communication with the client. The team is hard-working and driven. Volume 9 was very communicative, using a lot of Google calendar apps to schedule / change meetings, phone calls, etc. Very tech savvy, and we used Zoom for most of our conversations, yet they\'re open to Skype, phone, Meet, etc. Volume 9 beat their own timeline big time. Once I gave the go, I was given a 4-day timeline, and they were done in less than 48 hours!

Overall Feedback:

The client can now track metrics around their site/newsletter and set goals for growth accordingly. The Volume Nine team was very responsive and explained the process in an accessible way. Volume Nine set up Google Analytics for our site and trained us on how to use the dashboard to our advantage. We’re now able to measure our progress and see the impact of different strategies in real time. They always responded to our concerns in a timely manner. They were also always willing to explain the steps behind everything they were doing for us.

Overall Feedback:

Conversion rates, social media followers, and website traffic have all increased. Volume Nine delivers results based on effective project management skills. Their team creates personal relationships to foster a good working relationship. They are responsive and adaptable. I’m always impressed by their responsiveness to our account. Anytime we have questions or need something handled pretty quickly, they’re on top of it. They usually have an answer for us or have it in their project lineup that day. We’re very happy with the relationship aspect of it.

Overall Feedback:

Volume Nine’s work has boosted social conversions from zero to 22,000 and skyrocketed impressions, delivering outstanding month-over-month returns. Their high-quality content adheres to internal specifications and requires minimal edits. The team is reliable and strives to understand clients. You never quite know what you’re going to get in terms of creative content when working with an agency, but Volume Nine has really done their homework. They listen to what we’re asking them for and then have a conversation with us, which I think is what really makes them shine. They’ll let us know if they think we might be going astray or limiting our potential by doing things one way. They don’t say no, but they really make sure we’re not losing out on any opportunities by being on top of the things that are in the marketplace at the time. The piece that stands out for me is that we feel like they know our brand, company, and goals, and this doesn’t happen with most agencies. Volume Nine doesn’t try to use a blanket approach with all of their clients. They’re experts in different vertical industries, and that comes through in the content and support that they give us.